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Dear all

one of our cloud servers, bates, has been crashed this morning at 05:27. Unfortunately, the machine crashed not completely - e.g. 'ping' and some basic networking was still active. Four of our 18 thinlinc agents and one thinlinc master are located on that bare metal. Due to the fact that 'some networking' was still running, the 'high availability' check did not recognized the failed thinlinc master service and did not triggered the failover service. As a result creating new sessions or reconnecting was not possible during offline time. Further, the session on the four thinlinc agents are lost.

Sorry for trouble.

CU
Carsten